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HP Parts Store - BEWARE of POOR service

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** IMPORTANT UPDATE **

HP MAKES RIGHT A WRONG!

I just received an email from HP acknowledging the mistake with the offer of a partial refund for the product.

Obviously both HP and I know this does not make up for the lost revenue of being a day late with the replacement part but it does show that HP is willing to accept responsibility and work with their customers.  Because of this action on HP's part I have let them back into my good graces and will continue to recommend them as a quality server manufacturer.

Way to go HP!  I am impressed!


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